Last updated: June 26, 2026
This Privacy Policy explains how the program*, doing business as Card Pairer ("Card Pairer," "we," "us," or "our") collects, uses, stores, and shares information when you visit our website, create an account, use our software, upload card images or card data, contact us, or otherwise use our services.
Our Commitment to Privacy
Card Pairer is built for trading-card sellers, shops, breakers, consignors, and collectors who need fast, accurate, and repeatable card processing. We respect the information users trust us with, and we use it to provide, secure, support, and improve the Card Pairer service.
We may update this Privacy Policy from time to time. When we do, the updated version will be posted on our website with a new "Last updated" date.
Information We Collect
You may visit parts of our website without creating an account or telling us who you are. Other features require information that can identify you or your business.
We may collect:
- Account information, such as name, business name, email address, phone number, password, and login credentials.
- Business profile information, such as company type, marketplace accounts, store details, and workflow preferences.
- Card and listing information, such as uploaded images, scans, titles, descriptions, checklist data, card attributes, pricing inputs, serial numbers, grader and grade information, and marketplace metadata.
- Transaction information, such as purchases, subscriptions, credits, invoices, payment status, and account history.
- Support information, such as messages, attachments, feedback, bug reports, and customer-service communications.
- Device and usage information, such as browser type, operating system, IP address, pages visited, features used, referring URLs, timestamps, and diagnostic logs.
Automatic Information
When you use Card Pairer, we may automatically collect technical and usage information to operate the service, measure performance, protect accounts, diagnose issues, improve matching quality, and understand which features are useful to customers.
This may include IP address, browser and device details, session activity, page views, workflow events, search requests, match results, error logs, and similar analytics. Some of this information may be associated with your account when you are signed in.
Cookies and Similar Technologies
Card Pairer may use cookies, local storage, pixels, SDKs, or similar technologies to keep you signed in, remember preferences, measure site usage, improve product performance, prevent fraud, and support marketing.
You can control cookies through your browser settings. If you block cookies, some features may not work as intended.
Third-party websites, marketplaces, payment providers, analytics tools, or integrations linked from Card Pairer may use their own cookies or tracking technologies. Their practices are governed by their own privacy policies.
How We Use Information
We use information to:
- Provide, maintain, and improve Card Pairer.
- Process card images, card data, matches, titles, exports, listings, and related workflows.
- Create and manage accounts.
- Provide customer support and respond to inquiries.
- Process payments, subscriptions, credits, refunds, invoices, and account changes.
- Personalize workflows, templates, titles, and user preferences.
- Improve recognition, matching, catalog quality, and automation features.
- Send product updates, service notices, security alerts, and administrative messages.
- Send marketing communications where permitted by law.
- Detect, prevent, and investigate fraud, abuse, security incidents, policy violations, and illegal activity.
- Comply with legal obligations and enforce our agreements.
Card Images and User Content
Card Pairer may process uploaded card images, scans, listing drafts, titles, descriptions, card attributes, and related metadata to provide matching, organization, titling, export, listing, analytics, and support features.
You are responsible for ensuring that you have the rights needed to upload or submit content to Card Pairer. We use submitted content as needed to operate and improve the service, support users, maintain catalog quality, and enforce our terms.
Sharing Information
We do not sell personal information. We may share information with:
- Service providers that help us host, secure, analyze, support, and operate Card Pairer.
- Payment processors and billing providers.
- Marketplace, scanner, shipping, authentication, or listing integrations that you choose to connect.
- Professional advisors, such as attorneys, accountants, auditors, and insurers.
- Authorities, courts, or other parties when required by law or when needed to protect rights, safety, security, or property.
- A buyer, successor, or affiliate in connection with a merger, acquisition, financing, reorganization, or sale of assets.
Service providers are expected to use information only to provide services to Card Pairer and to apply appropriate safeguards.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us at support@cardpairer.com. We may need to verify your identity before fulfilling a request, and we may retain certain information where required or permitted by law, including for security, fraud prevention, legal compliance, backup, dispute resolution, and legitimate business records.
You may opt out of marketing emails by using the unsubscribe link in those emails or by contacting us at support@cardpairer.com.
If Card Pairer sends SMS messages, you may opt out by replying STOP to the sending number. Message and data rates may apply.
Security
We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, misuse, loss, and disclosure. No system is completely secure, and we cannot guarantee that information will never be accessed, disclosed, altered, or destroyed without authorization.
Data Retention
We keep information for as long as needed to provide Card Pairer, comply with legal obligations, resolve disputes, enforce agreements, maintain business records, prevent abuse, and improve the service. Retention periods may vary based on the type of information and the reason it was collected.
Children's Privacy
Card Pairer is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to Card Pairer, contact us so we can take appropriate action.
International Users
Card Pairer is operated from the United States. If you access the service from outside the United States, your information may be processed in the United States or other countries where our service providers operate.
Business Transfers
Customer information and service data are business assets. If Card Pairer is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.
Contact Us
Questions or requests about this Privacy Policy may be sent to:
the program*